Refund policy
This copy is a starting point written for an online course business. Have a lawyer review it for your country and business model before you launch.
Cooling-off window. If you buy a plan and change your mind, email us within 14 days of the charge and we will refund it in full. You do not need to give a reason.
After 14 days. Plans give time-limited access to a growing library, so we can only consider a refund once you have watched less than 20% of the lessons your plan unlocked. Ask within 30 days of the charge. We may ask what you watched so we can be fair to you and to other members.
How refunds are paid. Refunds go back to the original payment method through PayPal and can take a few business days to appear, depending on your bank. We do not refund in cash, in credits, or in any other form, and we cannot refund a payment that was not made through this site.
Access after a refund. When a refund is issued, your paid access ends immediately and any remaining time on the plan is forfeited. Anything you completed stays in your account, and certificates you already earned stay valid.
Duplicate and wrong-plan charges. If you were charged twice or bought the wrong plan, tell us and we will put it right straight away and refund the difference.
Disputes with a third party. If your dispute is about credits, payouts, or anything inside a tool we only teach about, it needs to go to that platform. We will help you find the right contact, but we cannot refund or reverse a third-party charge.
Last updated 29 Sep 2026.